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Home » Mercedes Recalls Over 15,000 EVs and Hybrids Over Software Issues

Mercedes Recalls Over 15,000 EVs and Hybrids Over Software Issues

2023-2024 Mercedes-Benz EQE SUV EV

Mercedes-Benz recently hit the recall button for nearly 16,000 of their EVs and plug-in hybrids in the U.S. due to a couple of software snafus that could lead to loss of power or issues with safety systems. The recalls cover the EQE, EQS, EQS SUV, and S580e PHEV models from 2022 and 2023.

2023-2024 Mercedes-Benz EQE SUV EV: The Future of Luxury Electric SUVs Has Arrived!

While the fixes involve simple over-the-air software updates, owners will have to schlep their rides into the dealer to get the patches installed. One recall affects over 8,000 vehicles and stems from a glitch in the software that manages the electric powertrain. The bug could trigger a shutdown of the electric drive system without any warning, cutting power to the wheels and upping the risk of a crash. Mercedes found out about the issue in October after getting reports of the electric drive systems going kaput in some vehicles. No injuries or damage to other vehicles have been reported so far.

The other recall impacts more than 7,500 Mercedes EVs and PHEVs due to a flaw in the software for the electronic stability program (ESP) that could incorrectly detect a fault. If that happens, it would limit functions for systems like anti-lock brakes, traction control, and electronic brakeforce distribution. It’d also force the speedo back to zero, even though the vehicle would still be moving at its actual speed.

The models most affected by the electric drive recall are the 2022-2023 EQS 450 sedan with over 5,000 vehicles recalled. The 2022 EQS 580 sedan and 2022-2023 Mercedes-AMG EQS performance sedan are also a part of the recall with 2,700+ and nearly 500 vehicles, respectively.

For the wonky ESP software, the 2022 EQS 450 and EQS 580 along with the S580e plug-in hybrid are the models recalled in the U.S. Mercedes-Benz and owners should already be in contact to schedule service appointments to get the software patches installed and get back to enjoying their futuristic rides. While software issues seem to be more and more common these days as vehicles get high-tech, at least these are getting addressed before leading to any harm.

So, if you own any of the affected models, it’s time to make an appointment with your authorized dealer and get those software updates ASAP. Safety first, folks!

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